Privacy Policy
Last Updated: January 2026
Guru Casino ("we," "us," "our," or "Company") operates the website penkoppe.co.za (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site. By accessing and using penkoppe.co.za, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily submit information through contact forms, newsletters, or account registrations, we may collect your name, email address, phone number, and other contact details.
- Technical Data: We automatically collect your IP address, browser type, operating system, referral source, and the pages you access on our Site.
- Cookie Data: We use cookies and similar tracking technologies to collect information about your browsing behaviour and preferences.
- Usage Data: We track how you interact with our Site, including clicks, time spent on pages, and navigation patterns.
How We Use Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Site and services;
- To conduct analytics and understand user behaviour and preferences;
- To track affiliate commissions and referrals to partner casinos;
- To send marketing communications, newsletters, and promotional content (with your consent);
- To comply with legal obligations and enforce our Terms of Service;
- To prevent fraud and enhance security.
Cookie Policy
Our Site uses cookies to enhance your user experience. Cookies are small data files stored on your device.
Types of Cookies We Use:
- Essential Cookies: Required for Site functionality and security.
- Analytical Cookies: Used to understand how visitors use our Site (Google Analytics).
- Marketing Cookies: Track affiliate links and referrals to partner casinos.
- Preference Cookies: Remember your choices and settings.
Opt-Out Options: You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may affect Site functionality. You may also opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.
Third-Party Links
Our Site contains links to third-party websites, including online casinos and affiliate partners. We are not responsible for the privacy practices of these external sites. This Privacy Policy applies only to penkoppe.co.za. When you click on links to third-party websites, we encourage you to review their privacy policies before providing any personal information.
We do not control the privacy practices of our casino partners or affiliate networks, and you access them at your own risk.
Your Rights
Depending on your location, you may have certain rights regarding your personal data:
- Right of Access: You have the right to request what personal information we hold about you.
- Right to Correction: You may request that we correct inaccurate or incomplete information.
- Right to Erasure: You may request deletion of your personal data, subject to legal obligations.
- Right to Withdraw Consent: You may withdraw consent for marketing communications at any time.
- Right to Lodge a Complaint: You have the right to lodge a complaint with the Information Regulator (South Africa) or relevant data protection authority in your jurisdiction.
For users in the European Union or United Kingdom, the General Data Protection Regulation (GDPR) may apply. For users in the United States, relevant state privacy laws (such as CCPA in California) may apply. We comply with applicable data protection legislation.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Typically:
- Personal information provided through contact forms is retained for 2 years or until you request deletion.
- Analytical and usage data is retained for up to 26 months.
- Affiliate tracking data is retained as required for commission settlement and fraud prevention.
You may request data deletion at any time by contacting us.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@penkoppe.co.za
We will respond to your request within 30 days or as required by applicable law. If you are not satisfied with our response, you may lodge a complaint with the Information Regulator of South Africa (IRSA) or your local data protection authority.